In case of cancellation up to 7 days before the date of arrival, the deposit will be refunded.
In case of cancellation at least 7 days before the date of arrival, the deposit will not be refunded.
One night stays, payable at the time of booking, are not refunded in case of cancellation.
For prepaid stays the cancellation fees are as follows:
- 15 days or more before the date of arrival: 30% of the amount of the stay
- from 15 days to 3 days: 50% of the amount of the stay
- less than 3 days or no show: 100% of the amount of the stay
Shortened stays: for any interruption of the stay before the planned departure or arrival date, the totality of the stay initially planned will be charged by the hotel by way of compensation.
Changes are possible subject to availability and on condition that the amount of the stay is equal to or greater than that initially booked.
For prepaid stays that are the subject of a promotion, these are not refunded in case of cancellation.
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