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Privacy policy

Last update on March 19th, 2020

This privacy policy defines and informs you of how ROC E FIORI HOTEL uses and protects the information you transmit, if any, when you use this site accessible from the following URL: (hereinafter the « Website »).

Please note that this privacy policy may be modified or supplemented at any time by ROC E FIORI HOTEL, particularly in order to comply with any legislative, regulatory, jurisprudential or technological changes. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications are binding on the User as soon as they are put online. It is therefore advisable that the User regularly consults this policy of confidentiality and use of cookies in order to be aware of any possible modifications.

I. Personal data

In general, you can visit the ROC E FIORI HOTEL website without giving any personal information about yourself. In any case, you are in no way obliged to transmit this information to ROC E FIORI HOTEL.

Nevertheless, in case of refusal, you may not be able to benefit from certain information or services that you have requested. As such, ROC E FIORI HOTEL may in some cases ask you to provide your first and last name, e-mail address, job title, postal address and telephone number (hereinafter your "Personal Information"). By providing this information, you expressly accept that it will be processed by ROC E FIORI HOTEL for the purposes indicated in point 2 below and for the purposes indicated at the end of each form. In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the Data Protection Act of January 6, 1978 as amended, ROC E FIORI HOTEL informs you of the following points:

1. Identity of data controller

The data controller is the company ROC E FIORI HOTEL, whose registered office is located at: Bocca Del'Oro, 20137 Porto Vecchio, FRANCE
+33 (0)495 70 45 20

2. Purposes of processing

ROC E FIORI HOTEL may process your Personal Information:

In order to provide you with the information or services that you have requested (in particular: the sending of the Newsletter, commercial offers, reservations).
In order to identify you as a contractual party and to carry out all commercial operations, contracts, invoices, accounting, order follow-up, collection of our invoices and litigation.
In order to collect information through the use of cookies, to facilitate navigation on our website and improve the customer experience. To establish analyses and statistics concerning the consultation of our site (Google Analytics).

3. Recipients

Only the company ROC E FIORI HOTEL is the recipient of your personal data. Access to personal data is limited to authorized and legitimate persons of our company in order to carry out the requests of our visitors or clients. We never sell the personal information of our website visitors and customers to third parties.

4. Shelf life

Your personal data are kept by the company ROC E FIORI HOTEL only for the time corresponding to the purpose of the collection as indicated in 2 above, which in any case may not exceed 24 months.

5. Computer Rights and Freedoms

You have the following rights concerning your Personal Information, which you may exercise by writing to us at the postal address mentioned in point 1 or by sending an e-mail to .

Right of access and communication of data

You have the right to access your Personal Information.

However, due to the obligation of security and confidentiality in the processing of personal data incumbent upon ROC E FIORI HOTEL, you are informed that your request will be processed provided that you provide proof of your identity, in particular by producing a scan of your valid identity card (in case of request through our dedicated electronic form) or a signed photocopy of your valid identity card (in case of request sent in writing).

ROC E FIORI HOTEL informs you that it will be entitled, if necessary, to oppose requests that are manifestly abusive (due to their number, repetitive or systematic nature).

To help you in your approach, particularly if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter drawn up by the National Commission for Information Technology and Liberties (the "CNIL").

Sample letter: Exercising your right of access (french)

Right to rectify data

Under this right, the legislation entitles you to request the rectification, updating, blocking or deletion of data concerning you which may prove to be inaccurate, erroneous, incomplete or obsolete.

You can also define general and specific guidelines on the fate of personal data after your death. Where appropriate, the heirs of a deceased person may require that the death of their loved one be taken into consideration and/or that necessary updates be made.

To help you in this process, in particular if you wish to exercise, on your own behalf or on behalf of one of your deceased relatives, your right to rectify your personal data by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter drawn up by the CNIL.

Mail Template: Correcting Incomplete Data (french)

Right of opposition

The exercise of this right is only possible in one of the following two situations :

  1. Where the exercise of this right is based on legitimate grounds; or
  2. Where the exercise of this right is intended to prevent the data collected from being used for commercial prospecting.

To help you in your approach, in particular if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the following link a model letter developed by the CNIL.

Sample letter: Removing information about you from a website (french)

6. Response time

The company ROC E FIORI HOTEL undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time which may not exceed 1 month from receipt of your request.

7. Complaint to the competent authority

If you consider that ROC E FIORI HOTEL does not respect its obligations regarding your Personal Information, you can address a complaint or a request to the competent authority. In France, the competent authority is the CNIL, to which you can send a request electronically by clicking on the following link:

On-line complaints (french)

II. Cookies policy

The first time you connect to the website, you will be warned by a banner at the bottom of your screen that information relating to your browsing may be recorded in files called "cookies". Our policy on the use of cookies allows you to better understand the provisions we implement in terms of navigation on our website. In particular, it informs you about all the cookies present on our website, their purpose (part 1) and gives you the procedure to follow to set them up (part 2).

1. General information about cookies on the website

The company ROC E FIORI HOTEL, as publisher of this website, may install a cookie on the hard disk of your terminal (computer, tablet, mobile, etc.) in order to guarantee you a fluid and optimal navigation on our website.

Cookies are small text files of limited size that allow us to recognise your computer, tablet or mobile phone in order to personalise the services we offer you.

The information collected through cookies does not in any way identify you by name. It is used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content adapted to your centres of interest. None of this information is communicated to third parties except when ROC E FIORI HOTEL has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority empowered to hear it.

To better inform you about the information that cookies identify, you will find below a list of the different types of cookies that may be used on the website, their name, their purpose and their retention period.

a. Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale de l'Informatique et des Libertés (CNIL), certain cookies are exempted from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the exclusive purpose of allowing or facilitating communication by electronic means. These include session identifier cookies, authentication cookies, load balancing session cookies and cookies for personalizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by ROC E FIORI HOTEL.

b. Cookies requiring prior collection of your consent

This requirement applies to cookies issued by third parties, which are referred to as "persistent" in that they remain in your terminal until they are deleted or expire.

As such cookies are issued by third parties, their use and storage are subject to their own privacy policies, which you will find a link to below. This family of cookies includes audience measurement cookies (in particular Google Analytics), advertising cookies (which ROC E FIORI HOTEL does not use) as well as social network sharing cookies (in particular from Facebook and Twitter).

Cookies for audience measurement establish statistics concerning the frequentation and use of various elements of the website (such as the content/pages that you have visited). This data helps to improve the ergonomics of the ROC E FIORI HOTEL website. An audience measurement tool is used on this website:

Google Analytics whose privacy policy is available from the following link:
Google Analytics privacy policy

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share part of the content published on the ROC E FIORI HOTEL website, in particular through a sharing application "button" depending on the social network concerned. These cookies are managed by the third party AddToAny, whose privacy policy is available at the following link::
AddToAny Privacy Policy

c. You have various tools at your disposal to set cookies

Most Internet browsers are configured by default to allow the deposit of cookies. Your browser offers you the opportunity to change these standard settings so that all cookies are rejected systematically or only some of them are accepted or rejected depending on their originator.

WARNING: We draw your attention to the fact that refusing to deposit cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or functionalities of this website. Where applicable, the company ROC E FIORI HOTEL declines all responsibility concerning the consequences related to the deterioration of your browsing conditions that occur due to your choice to refuse, delete or block the cookies necessary for the functioning of the site. These consequences do not constitute a damage and you will not be able to claim any compensation for this fact.

Your browser also allows you to delete existing cookies on your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings have no impact on your navigation but make you lose all the benefit provided by the cookie.

Please take note of the various tools available to you below so that you can configure the cookies placed on your device.

d. Setting up your web browser

Each Internet browser offers its own settings for managing cookies. To find out how to change your cookie preferences, you will find below links to help on how to access your browser's cookie menu:

Setting cookies on Google Chrome
Setting cookies on Mozilla Firefox
Setting cookies on Microsoft Internet Explorer
Setting cookies on Microsoft Edge
Setting cookies on Opera
Setting cookies on Safari

For more information about cookie control tools, you can consult the CNIL website:

Cookies: the tools to control them (french)

If you have any questions or require further information about this cookie policy, please contact us by e-mail at:

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